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Información de la propiedad

Pinocchio Hotel & Restaurant is San Pedro La Laguna's best budget hotel option. Most of our rooms have mountain and lake views and we have an on-site restaurant and bar that has some of the best food and best prices around. Come to Lake Atitlan and find out for yourself. 



Dirección 1: 7 Avenida Zona 2

Ciudad: San Pedro La Laguna - Solola

Código Postal: 07018

Contact Name: Reception

Teléfono: +502 7721-8380

E-mail: info@pinocchiohotelyrestaurante.com

Políticas de Llegada / Salida

Esta propiedad tiene las siguientes tiempos y políticas de check-in / check-out.

Llegada: 13:00

Salida: 11:00

Late Salida Hour: 14:00

Late Salida Fee: 50%

Late check out (después de 11:00 y antes de 14:00) dará lugar a una cuota.

Políticas de Cancelación:
All Pinocchio Hotel Y Restaurante reservations have a 48-hour cancellation policy unless otherwise noted. Any changes on packages or rates to your reservation must be done 48 hours prior to your arrival date. Reservations that are not canceled within 48 hours are subject to a charge of  the full reservation amount plus tax. The 15% pre payment is non refundable and does not apply to the 48 hour cancellation policy. 
Términos y Condiciones

Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies. 

Check-In: 13:00 Check-Out: 11:00
Property and Cancellation Policies:
Thank you for choosing to stay with us. Below are hotel policies and procedures; read them carefully. As our hotel guests, by reading and signing your hotel registration card at check-in or by booking a reservation on our website, you are agreeing to abide by our hotel policies and procedures.
 
CHECK-IN
Check-in time is any time after 1 PM (not guaranteed due to high volume of occupancy). If you arrive earlier the we will be pleased to store your luggage until your room is ready. Guests will be required to present a valid credit/debit card upon check-in along with a valid form of identification. The hotel will make every effort to honor special requests upon your arrival. However, the availability of these items cannot be guaranteed in advance. The hotel reserves all rights to refuse service to any guests of the hotel who do not follow or comply with hotel policies.
 
CHECK-OUT
Check-out is at 11 AM.
 
 
PET POLICIES
All pets are prohibited on property (a fine of Q500.00 will be applied to the bill if a pet is discovered). “Service animals” are allowed with proper documentation.
 
CANCELLATION POLICY
All hotel room reservations have a 48-hour cancellation policy unless otherwise noted. Any changes on packages or rates to your reservation must be done 48 hours prior to your arrival date. Reservations that are not canceled within 48 hours are subject to a charge of  the full reservation amount plus tax. The 15% pre payment is non refundable and does not apply to the 48 hour cancellation policy. 
 
DEBIT CARDS
If you choose to use your debit card at check-in the hotel will place a hold of the full anticipated dollar amount of your stay through your departure date, as well as an estimated hold for incidentals. Remaining funds due back to your debited account will be released upon check-out, which may take 4-15 business days to process. Additionally, your financial institution may have a contracted amount of time before the funds are released back to you, which can take up to 15 business days.
 
 
SMOKING POLICIES
Smoking is allowed in designated “smoking” areas of the hotel.
 
AGE RESTRICTIONS
Guests must be 18 years or older to check in without a parent or legal guardian.
 
EXTRA GUEST
Extra guest are permitted in certain rooms and will be charged Q50.00 per night at the time of check-out.

CHILDREN POLICY 
1 child under the age of 10 may stay for free in same room as the parents or legal guardian when using existing beds.
 
PROMOTION POLICY
If you choose to take advantage of any promotions offered through the hotel, please follow all restrictions associated with each offer. Management reserves the right to change or cancel all promotions.

NO SUBLETTING
Subletting is never permitted under any circumstances.


NO IN-ROOM PARTY POLICY
Pinocchio Hotel Y Restaurant enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hotel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately.